Privacy Policy

TABLE OF CONTENTS

1. OVERVIEW

This Privacy Policy describes how AbrossIT LLP (“we,” “our,” or “us”) collects, uses, and shares your personal information when you use the Taller Pro mobile application (the “App”). We are committed to protecting your privacy and ensuring transparency about our data practices.

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy. This policy is governed by the laws of the United Arab Emirates.

2. INFORMATION WE COLLECT

Personal Information You Provide

We may collect the following information when you use our App:

• Account information (name, email address, phone number)
• Workshop and vehicle data you enter into the App
• Customer information for your business operations
• Payment information (processed through Apple App Store)
• Communication data when you contact us for support

Automatically Collected Information

We automatically collect certain information when you use our App:

• Device information (device type, operating system, unique identifiers)
• Usage data (features used, time spent, app interactions)
• Technical data (IP address, crash reports, performance metrics)
• Location data (if you grant permission for location-based features)

3. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

• Provide and maintain the Taller Pro App services
• Process transactions and manage your account
• Improve our App functionality and user experience
• Provide customer support and respond to inquiries
• Send important updates and security notifications
• Analyze usage patterns to enhance our services
• Comply with legal obligations and prevent fraud
• Backup and sync your data across devices

4. SHARING OF INFORMATION

We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate our App
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly consent to sharing your information
• Apple: Payment information is processed directly by Apple through the App Store

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. INTERNATIONAL DATA TRANSFERS

Our App is hosted in the United Arab Emirates. By using Taller Pro, you consent to your personal information being transferred to and processed in the UAE. We ensure appropriate safeguards are in place to protect your data during international transfers.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure cloud infrastructure and backup systems

However, no method of transmission over the internet or electronic storage is 100% secure.

7. DATA RETENTION

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account data: Until you delete your account or request deletion
• Business data: As long as you maintain an active subscription
• Usage data: Up to 3 years for analytics and improvement purposes
• Legal compliance data: As required by applicable laws

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Objection: Object to certain uses of your information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

9. COOKIES AND TRACKING

Our App may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your device settings, but disabling cookies may affect App functionality.

10. THIRD-PARTY SERVICES

Our App may integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. APPLE APP STORE

When you download our App from the Apple App Store or make purchases through the App:

• Apple's privacy policy applies to data collected by Apple
• Payment processing is handled directly by Apple
• We do not have access to your Apple payment information
• Your subscription management is through your Apple ID

12. CHILDREN'S PRIVACY

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately.

13. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Last updated” date and, where appropriate, providing additional notice through the App or via email.

14. GOVERNING LAW

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes relating to this policy will be subject to the jurisdiction of UAE courts.

15. CONTACT INFORMATION

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: